Report an Issue

Every screen carries a Report an issue button in the bottom-right. It emails your deployment's support inbox with the reporter's account email and the originating page, so a triager can reproduce with context. The reporter's address is set as Reply-To for a direct thread.

Routing and Transport

Set a recipient and a mail transport in the environment. SMTP is used when configured; otherwise Amazon SES:

# Recipient inbox (falls back to SUPPORT_EMAIL if unset)
REPORT_ISSUE_EMAIL=support@yourcompany.com

# Option A, SMTP (portable, any provider)
SMTP_HOST=smtp.yourprovider.com
SMTP_PORT=587
SMTP_USER=apikey
SMTP_PASS=...
SMTP_FROM="Your Company <noreply@yourcompany.com>"

# Option B, Amazon SES (host IAM role, no stored SMTP secret)
REPORT_SES_FROM="Your Company <noreply@yourcompany.com>"   # a verified SES identity
REPORT_SES_REGION=us-east-1

With no transport configured, the button reports that issue reporting is not set up rather than silently dropping the message — fail-loud, not fail-silent. If reports are not arriving, verify the transport credentials and, for SES, that REPORT_SES_FROM is a verified identity in REPORT_SES_REGION.